Automate Customer Conversations with AI-Powered Chat and Voice Bots
Provide instant, personalized support 24/7 across WhatsApp, Facebook Messenger, Instagram, Line, and Telegram with ORPIX AI solutions.
Use Case
Customer care / Support line
Telesales / Lead Generation
Lead Qualification
Debt collection
Surveys / Net Promoter Score
Recruitment
Support Language
English
Malay
Mandarin
Tamil
Bahasa (Indonesian)
Spanish
Russian
Tagalog
Vietnamese
Revolutionize Your Customer Service with AI Chat and Voicebots
Orpix AI chatbots and voicebots empower your business by providing intelligent, automated customer service that operates across popular messaging platforms like WhatsApp, Facebook Messenger, Instagram, Line, and Telegram. Engage your customers with real-time, personalized responses while reducing the burden on your customer support team.
Objective and Result
AI-Powered Responses
Provide quick, relevant answers to customer questions and inquiries.
24/7 Availability
Be available for customers at all times, even outside of business hours.
Multi-Channel Integration
Manage customer interactions across multiple messaging platforms from one central place.
Multiple Service
The AI bot is highly efficient, providing fast, accurate responses while automating responses to customer requests.
Multilingual Service
The AI bot efficiently handles multilingual service, enabling seamless communication across multiple languages instantly
What Makes Orpix AI the Right Choice for Your Business?
Orpix AI offers a comprehensive suite of features to ensure your business provides top-notch customer service through intelligent chatbots and voicebots. These features help automate routine tasks and enhance your customer’s experience
How ORPIX AI Chatbot & Voice Bot Work?
We increase customer satisfaction levels by improving the quality of how customer requests are processed
Problem
Customers get upset and even leave the brand when they cannot reach customer service. In many cases, customers reach customer service, only to receive unprofessional low-quality consultation (rudeness, non-constructive dialogue, unsolved problem due to lack of knowledge)
Solution
We launch an AI Virtual Agent to process customer requests for Tier 1 support
• Identifying and classifying the customer’s issues
• Providing a solution
• If it is not possible - redirection to an expert
Result
Customer Satisfaction level increases!
No queue or hold time
• 80%of requests are solved by AI providing Tier 1 support
• 20% of requests are redirected to experts
Excellent quality of handling requests:
• Processing requests - х3 times
• During promotions and holidays - х10 times
Try Contact Center AI
and don’t get locked into a large contract
We provide free PoC
Cloud or onPrem for all business needs
You give feedback
And Pay As You Go