Plans And Pricing

ORPIX.IO
Suite Plans

We offer a range of competitive pricing plans tailored to suit
businesses of all sizes. Contact us for a customized quote.

Omni-Channel Chat

Basic

$60

/Month

  Up to 1,000 MAU

  1000 Sessions/month for
       Service Conversations

  5 Agents

  WhatsApp, Live Chat, Line,
       Telegram, FB Messenger,
       Instagram

  Basic Analytics

  Live Chat Support

  Ticket Support

  Shared Server

  Basic Contact

  Scheduler

  Chatbot (Web-Hook)

  Custom Agent Allocations
       (Web-hook)

Additional Features
(Additional Charges)

  Auto Assign Agent
  ORPIX CRM
  ORPIX Helpdesk
  Custom Channels
  ORPIX AI
  Custom Integration

Plus

$105

/Month

  Up to 3,000 MAU

  1000 Sessions/month for
        Service Conversations

  5 Agents

  All Channels and Custom
        Channels

  Basic Analytics

  Live Chat Support

  Ticket Support

  Shared Server

  Basic Contact

  Scheduler

  Chatbot (Web-Hook)

  Custom Agent Allocations
       (Web-hook)

  App Center

Additional Features
(Additional Charges)

  Auto Assign Agent
  ORPIX CRM
  ORPIX Helpdesk
  Custom Channels
  ORPIX AI
  Custom Integration

Professional

$250

/Month

  Up to 10,000 MAU

  1000 Sessions/month for
        Service Conversations

  10 Agents

  All Channels and Custom
        Channels

  Basic Analytics

  Live Chat Support

  Ticket Support

  Shared Server

  Premium Contact

  Scheduler

  Chatbot (Web-Hook)

  Custom Agent Allocations
       (Web-hook)

  App Center

Additional Features
(Additional Charges)

  Auto Assign Agent
  ORPIX CRM
  ORPIX Helpdesk
  Custom Channels
  ORPIX AI
  Custom Integration

Enterprise

Let's Chat

Custom Pricing

  >10,000 MAU

  1000 Sessions/month for
       Service Conversations

  Up to Unlimited Agents

  All Channels and Custom
       Channels

  Customised Analytics

  Dedicated & Shared Server
       Options

  24/7 Dedicated Support and
       Account Manager

  Auto Assign Agent

  Premium Contact

  Scheduler

  Chatbot (Web-Hook)

  Custom Agent Allocations
       (Web-hook)

  App Center

  ORPIX AI Agent

Additional Features
(Additional Charges)

  Auto Assign Agent
  ORPIX CRM
  ORPIX Helpdesk
  Custom Channels
  ORPIX AI
  Custom Integration

Additional Usage Pricing

Monthly Active Users

USD 15.00 per additional 500 MAU per month (up to 10.000
additional MAU). If you need more than 10.000 additional MAU,
please contact us.

Monthly Active Users

USD 15 per additional Agent seat per month (up to 7 additional
Agent seats). If you need more than 7 additional agent seats,
please contact us.

WhatsApp Conversation

Based Pricing

Marketing
Conversation

Include promotions or offers, informational updates, or invitations for customers to respond/take action. Any conversation that does not qualify as utility or authentication is a marketing conversation.

Meta Pricing +

$0.0045

/Session

Utility
Conversation

Facilitate a specific, agreed-upon request or transaction or update to a customer about an ongoing transaction, including post-purchase notifications and recurring billing statements.

Meta Pricing +

$0.0025

/Session

Services
Conversation

All user-initiated conversations will be categorized as service conversations, which help customers resolve inquiries.


Meta Pricing +

$0.0025

/Session

Authentication
Conversation

Enable businesses to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges)..

Meta Pricing +

$0.0025

/Session

WhatsApp Conversation

Based Pricing

Marketing
Conversation

Include promotions or offers, informational updates, or invitations for customers to respond/take action. Any conversation that does not qualify as utility or authentication is a marketing conversation.

Meta Pricing +

$0.0045

/Session

Utility
Conversation

Facilitate a specific, agreed-upon request or transaction or update to a customer about an ongoing transaction, including post-purchase notifications and recurring billing statements.

Meta Pricing +

$0.0025

/Session

Services
Conversation

All user-initiated conversations will be categorized as service conversations, which help customers resolve inquiries.


Meta Pricing +

$0.0025

/Session

Authentication
Conversation

Enable businesses to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges)..

Meta Pricing +

$0.0025

/Session

Transform Customer Management with ORPIX CRM

ORPIX Helpdesk - the ticketing platform that supports your team, so they can support your customers. Say goodbye to complicated and embrace a new era of seamless, efficient, and customer-centric support with ORPIX

Your Support Team Deserves an Upgrade

ORPIX Helpdesk - the ticketing platform that supports your team, so they can support your customers. Say goodbye to complicated and embrace a new era of seamless, efficient, and customer-centric support with ORPIX

Facebook Messenger for Brand

  Direct and Instant Communication: Facebook Messenger allows brands to engage with
        customers in real-time, providing instant answers to inquiries, product recommendations,
        and support, enhancing the customer experience.
  Personalized Customer Interactions: Brands can use Messenger to deliver personalized
        content and offers based on customer preferences, purchase history, and behaviors,
        increasing the likelihood of conversions.
  Interactive and Engaging Marketing: Messenger allows for interactive marketing with rich
        media, such as videos, images, carousels, and call-to-action buttons, making it easier for
        customers to explore and purchase products.
  Lead Generation and Sales Funnels: Messenger can be used as a tool to gather leads by
        integrating forms, quizzes, or surveys. Brands can then nurture these leads through
        personalized follow-up messages, guiding them down the sales funnel.
  Enhanced Customer Retention: Brands can send follow-up messages, notifications, and
        exclusive offers to customers, encouraging repeat business and improving loyalty.

$15

/Month

Instagram Direct Messages (DMs) for Brand

  Personalized Engagement: Personalized Engagement: Instagram DMs allow brands to
        connect with customers one-on-one, providing personalized responses, tailored
        recommendations, and building stronger relationships. This personal touch can increase
        customer loyalty and conversions.
  Quick Customer Support: Brands can use DMs to offer real-time support, answering
        product inquiries, resolving issues, or guiding customers through the buying process, which
        leads to higher customer satisfaction.
  Direct Sales Channel: Instagram DMs can be used to facilitate direct sales by sharing
        product details, sending secure payment links, or offering exclusive deals to followers who
        engage via DM.
  Stronger Customer Insights: Through one-on-one conversations in DMs, brands can gain
        valuable insights into customer preferences, feedback, and pain points, which can inform future
        marketing strategies and product development.
  Building a Community: Engaging customers through DMs helps create a sense of
        community, making customers feel valued. By addressing them directly, brands can foster
        stronger emotional connections.
  Lead Generation & Nurturing: DMs can be used to generate leads from social media
        campaigns and nurture them into customers by sending personalized follow-ups, promotional
        offers, or product recommendations.

$15

/Month

Live Chat on Company Website or App

  Instant Customer Support: Live chat allows potential customers to get
        immediate answers to their questions, reducing the chances of them
        leaving the site due to confusion or frustration, leading to higher conversion
        rates.
  Personalized Experience: Live chat agents or chatbots can provide tailored
        recommendations based on the customer's needs, helping to guide them
        through the buying process and boosting sales.
  Lead Generation: Live chat can capture leads by collecting customer
        information, like email addresses, during interactions. This data can then be
        used for follow-up marketing campaigns.
  Data Collection for Marketing Insights: Conversations through live chat
        provide valuable insights into customer preferences, concerns, and
        behaviors, helping marketers refine their strategies and product offerings.

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